GP survey report
We conducted the survey to understand patients’ experiences of using primary care services. The results were fed back into the whole “transforming primary care discussion” on a local and regional level.
Background
The survey went live on 18 February 2014 and closed on 14 March 2014. Information and data was collected via:
- Online survey – a total number of 114 completed surveys. Respondents came from 38 GP practices in Lambeth and 6 practices in neighbouring boroughs.
- Outreach survey with young people at the the Well Centre, a young people’s drop in health centre.
- Group discussion with patients from one GP practice (around 60 participants)
- Group discussion with Clapham Park 50+ Club (12 participants)
Key findings
- Although most respondents agreed that longer or more flexible opening hours are needed, there were concerns over whether current NHS resources would be able to support it.
- 64% of respondents said that it was important to see the same doctor
- Few GPs and patients knew about advocacy support available to make NHS complaints
Downloads
If you need this report in a different format, please contact us
info@healthwatchlambeth.org.uk
020 7274 8522
Read the full report