Our staff
Chief Executive – Folake Segun
folake.segun@healthwatchlambeth.org.uk
Folake brings a wealth of experience to the role, having worked to champion public involvement, engagement and representation throughout her career. The move comes after four and a half years working as Director of Healthwatch South East London. She has been involved in local Healthwatch since 2013 and has also held roles as Director of Healthwatch Bromley and Chief Executive of Healthwatch Lewisham.
Vanita Bhavnani – Research and Engagement Manager
vanita.bhavnani@healthwatchlambeth.org.uk
Vanita leads the development of our community engagement and research work which is crucial to our strategy in understanding health inequalities across the borough. This involves planning and leading a programme of community research activities, building strategic relationships with representative voluntary and community organisations and managing our information and signposting service available to the public in Lambeth. She also ensures the effective and efficient monitoring and evaluation of HWL’s projects and services.
Before joining Healthwatch Lambeth, Vanita worked as an evaluation professional and social researcher in the not-for-profit sector and academia. Her work encompassed designing, conducting and managing outcome and process evaluation and health service research projects aimed at improving access to health and community services and tackling inequalities.
Vanita has also designed and facilitated training in the use of theory of change and evaluation approaches. She has worked for the Alzheimer’s Society, NCT and academic departments in University of London member institutions.
Anna D’Agostino – Engagement Officer
anna.dagostino@healthwatchlambeth.org.uk
Anna is passionate about gathering people’s views to ensure that Lambeth residents have an equal voice in the design and delivery of health and social care services our borough. She has over ten years’ experience in community engagement and health and wellbeing projects management and has worked extensively with people from minority ethnic backgrounds, older people and unpaid carers. Besides her university studies in Political Science, she holds mental health qualifications and experience, including delivering the Adults Mental Health First Aid course. She is keen on raising awareness of mental health.
Before joining Healthwatch Lambeth, Anna worked as a community worker for a variety of charities, including Croydon BME Forum, Independent Age, Age Concern (before becoming Age UK) and the Brain and Spine Foundation.
Anna has been an engagement officer at Healthwatch Lambeth since 2021. As part of the engagement team, she has gathered people feedback on their experience of healthcare services and managed mental health events.
Claire Daly – Communications, Administrative, and Volunteers Coordinator
claire.daly@healthwatchlambeth.org.uk
Claire leads communications and volunteer coordination for Healthwatch Lambeth, along with providing administrative support.
Originally from California, she previously worked in marketing for her alma mater, University of California, Berkeley. While at Berkeley, Claire studied Interdisciplinary Studies with a focus on gender and science and minored in Human Rights. She also holds a degree in Political Humanities with a minor in Sociology from Sciences Po in France. Outside of work, Claire enjoys knitting and exploring London.
Eulalia Gurza-Gonzalez – Project Coordinator
Eulalia is the first point of contact for anyone seeking to share feedback about a service or seeking information about health and social care in Lambeth. She will also go out into the community, speaking to residents and working with local organisations to better understand the landscape of support in Lambeth.
Eulalia grew up in Mexico City but has been living in London since 2017. She speaks English, Spanish, and French. She has a BSc in Sociology from the London School of Economics and Political Science and has worked as a research assistant in numerous healthcare projects, in the UK and abroad. She also worked as Peer Supporter for her university’s Counselling Service, supporting fellow students struggling with their mental health. Eulalia is passionate about addressing health inequalities and ensuring people’s voices are heard.
Caroline O’Neill – Engagement Officer
caroline.oneill@healthwatchlambeth.org.uk
Caroline leads our engagement with Primary Care Networks across Lambeth. She works in partnership with stakeholders to ensure the community voice is an integral part of service design and delivery.
Caroline has worked in community organisations for over 20 years, with experience in Australia, the USA and the UK. She worked in Stakeholder Engagement at Carers UK, where she reviewed the types of services available to carers in different local authorities of London and facilitated focus groups with carers to understand how technology can help them in their caring role.
Caroline brings a passion for research and community development to her work, and looks forward to working with the many community groups already doing great work in Lambeth.
Hussein Shaher - Finance Manager
07787303077
hussein.shaher@healthwatchlambeth.org.uk
With experience across both the private and public sectors, Hussein provides strategic financial oversight that helps drive the organisation's mission forward.
Hussein's journey with Healthwatch Lambeth began in 2017 when he joined as a financial consultant. His expertise in financial management led to his transition into a permanent role, where he continues to play a part in overseeing the organisation’s financial operations. Over the years, Hussein has developed strengths in budgeting and financial planning.
During his time at Healthwatch Lambeth, Hussein has been instrumental in implementing cost-saving initiatives and streamlining financial processes, contributing to improved financial transparency. Driven by a passion for social impact, Hussein is dedicated to ensuring that financial best practices are aligned with Healthwatch Lambeth’s mission to improve health and social care services for the community. As the organisation continues to expand, he remains a key figure in shaping a financial strategy that supports long-term success and sustainability.
